Customer Care
Being family owned and operated we genuinely care about our customers.
Ordering is easy
Creating an order is simple—just add the products you want to your shopping cart. When you’re ready to complete your purchase, head to the checkout page where you can either log in or set up a new account. If you’d rather not create an account, you can place your order as a guest.
Checking out is a breeze. Just enter your shipping address, fill out your payment details, and hit the "Place Order" button. That’s it! If you chose to log in or create an account, you can easily track your order status in the "MY ACCOUNT" section.
Ordering something not listed online
For product recommendations or to place an order for an item that isn’t available online, please reach out to Sam using the contact details provided below.
E: boats@perthboataccessories.com.au
Ph: 0449 045 297
Click & Collect
We offer click and collect from a private address located in Aubin Grove. Click and collect is generally ready for collection between 24 - 48hrs of ordering.
Need to return a product?
if you opted to purchase through an account, return requests can be completed via your orders page of your account. Once completed this will be sent for a return request, once processed you will receive an email stating the return instructions.
If you did not purchase through an account please contact us via email stating the reason for your return and proof of purchase.
E: boats@perthboataccessories.com.au
Track a shipment
You can track your shipment by the shipping confirmation email we sent you the day of shipment. If you purchased through an account, you can sign in to your account via the below link button to find your tracking number.
Backorder Update
If you have a product on backorder and you are wanting an update, get in contact with us via the button